Order Lead Times

Update 29/11/2023:

Our current lead time from order placement to dispatch: 8-10 working days.

Please allow additional 2-3 working days for delivery following dispatch.

Update 20/11/2023:

Due to the busy period, our current lead time from order placement to order dispatch: 7-9 working days.

Please allow additional 2-3 working days for delivery following dispatch.


Please note all of our products are cut to order and unfortunately orders cannot be moved ahead of others in the order queue.

Order Add-Ons

In order to keep overall ordering times as low as possible, we are unable to process add-ons to orders after they have been placed.

Delivery Rates

Delivery to Republic of Ireland & Northern Ireland

Flat rate of €8 per order

Free delivery on orders over €120


Delivery outside of Ireland

Please email us at info@craftycuts.ie for information on overseas shipping.

Delivery Terms

We offer a flat rate delivery within Ireland for €8 up to 35kg. Courier delivery is facilitated through An Post.


Whilst we make every effort to ensure that your products reach you in the same condition that they leave us in, package handling is out of our control once an order leaves our possession. Therefore, in the unlikely event that products are damaged during transit, please send us a photograph showing any damages to products within 2 days of delivery and we will send you a replacement product as soon as possible. Please note that claims of damages will not be accepted after this timeframe.



Due to our products being made to order, we do not offer a return/refund facility. If you change your mind about a product ordered, please contact us the same day at info@craftycuts.ie and we will do our best to facilitate your request, however orders cannot be amended once they have entered the processing stage.

order processing time notice
please note our

order processing timeS


Orders placed after this date are not guaranteed for delivery before Christmas. 

As all of our products are made to order, processing times are currently 8-10 working days. Orders are  processed in the order we receive them in and cannot be fast tracked. Thank you for your understanding!